Retention Resources

Retention Resources for Community Health Centers

Because retention is less costly and time intensive than recruitment, it’s worthwhile for organizations, especially Community Health Centers (CHC), to put forth effort to keep employees satisfied and engaged. There are various resources that can assist CHCs to retain and strengthen their workforce.


Leadership and Supervisory Training Opportunities

The following leadership programs provide opportunities for the professional development of various levels of CHC staff. Several of these programs are tailored to meet the particular needs of CHC staff.


The CCHN Frontline Management Leadership Program
This six-month program is designed to provide ongoing leadership development for clinical and administrative supervisors in CHCs in Colorado. The first stage of the program is a 4-day workshop, where participants learn about communication, conflict resolution, cultural competency, leadership, and process improvement. Presenters come from many different backgrounds and have a wide variety of knowledge to share with participants. For more information, contact CCHN’s Health Center Workforce Specialist, Angela Rose, at 303-867-9511 or

The Bighorn Leadership Development Program
The Bighorn Leadership Development Program focuses on the health care policy challenges facing rural Colorado, and is geared towards applicants who have an interest in this topic. The mission of the Bighorn Leadership Development Program is to ensure strong, effective, thoughtful public service and practical leadership in Colorado over the long term. For more information, please visit their website.

Western Healthcare Alliance (WHA) Leadership Academy
The recently revamped WHA Leadership Academy is exclusively for Colorado health care organizations and is designed as a high-impact, results-oriented program. It focuses on leadership, problem-solving, business and collaboration. Contact Bobbie Orchard at (877) 683-5223 or with questions. Register online here.


Regional Institute – Health and Environmental Leadership
This year-long program provides leadership training, builds linkages among leaders, and strengthens the relationships among health professionals, environment professionals, the academic community, the public sector and the private sector. It includes four, three-day events held in Colorado, Wyoming and New Mexico. For more information, please visit their website.

Northwest Regional Community Health Leadership Institute
The Community Health Leadership Institute (CHLI) in collaboration with the University of Washington provides an opportunity for current and future community and migrant health center leaders to build the knowledge and skills needed for effective leadership and management. The application for 2011 has closed. See the website for information about future programs.


Johnson & Johnson/UCLA Health Care Executive Program
In its seventh year, this management development program for executive directors and leaders of health care organizations provides an intensive two weeks at the UCLA Anderson School of Management. Applicants must have a minimum of two years as director or executive at their current organization and demonstrate leadership involvement in local, state or regional community organization(s) for a minimum of two years. A fundamental element of the program is the required in-person involvement of the organization’s Board or Community Coalition Chair. For more information see thewebsite.

George Washington University’s Geiger Gibson Program in Community Health Policy
The Geiger Gibson Program in Community Health Policy is a special initiative of The George Washington University School of Public Health and Health Services established to develop the next generation of community health leaders. For more information see thewebsite.

For more on leadership programs, click here.

Industry Resources on Retention 

Many industry leaders have collected data and conducted research to gain a better understanding of what sorts of activities increase retention and provide valuable insight on how you can improve retention at your CHC.

Community Health Association of Mountain/Plains States (CHAMPS)
Recruitment and Retention Surveys and Data
Other Recruitment and Retention Resources

The Commonwealth Fund
Best Practices in Specialty Provider Recruitment and Retention: Challenges and Solutions 

Health Career Futures
Overview of Recognition as a Retention Practice Featuring the University of Michigan Hospitals and Health Centers 

HRH Global Resource Center
International Health Worker Retention

Stanford Social Innovation Review
Nonprofits Must Invest in Human Capital