Recruitment and Retention Resources for Community Health Centers
Good to Great author Jim Collins wrote, “…to build a successful organization and team you must get the right people on the bus.” Research shows that the most successful organizations spend time recruiting individuals who are not just highly qualified, but a good fit for the organization and the position. Although this can be a daunting task, there are many resources available to Community Health Centers to aid in this endeavor.
Job Posting Resources for CHCs
Community Association of Mountain/Plains States, the regional primary care association maintains robust resources for CHCs to overcome various recruitment challenges, including a frequently asked questions page addressing issues like how to begin the recruitment process, who should be involved, and how to select a provider.
The Clinical Recruitment and Retention Toolkit was first published in 2005 by the primary care associations in Arizona, Illinois, Mississippi, and Virginia and updated in 2010 by the National Association of Community Health Centers (NACHC). It was “developed to assist CHCs to support existing clinical workforce and attain, groom, and retain compassionate healers who provide excellent clinical care and feel professionally at home in a CHC.” The resource includes strategies, practical techniques, samples and templates on recruitment, contracting, credentialing and retention.
Colorado Provider Recruitment Program (CPR) provides a recruitment service for providers looking to work at CHCs, rural health clinics, critical access hospitals and other safety-net clinics. This program posts jobs, assists sites with recruitment and retention plans, and provides information on the various incentive programs available to clinicians working in underserved areas. CHCs pay a fee when they hire a provider through CPR.
J-1 Visa Waiver Program aims to help non-U.S citizen providers find work. The Colorado Primary Care Office (PCO) provides technical assistance and information about how the J-1 Visa waiver process works in Colorado. Please note that the community, not the provider, must request the letter of no objection from the state. Foreign providers can also find opportunities at CHCs through the Colorado Provider Recruitment Program (CPR), where each opportunity listed indicates whether J-1 physicians are eligible to apply.
National Health Service Corps, offers resources to CHCs on recruitment, job postings, and provides in-depth newsletters showcasing clinicians who have dedicated their lives to serving underserved populations.
Star² Center, (The Solutions, Training, and Assistance for Recruitment and Retention (STAR²) Center) is a project of the Association of Clinicians for the Underserved that provides resources, training, and technical assistance to help CHCs with their clinician workforce challenges and questions.
For more information, contact CCHN’s Health Center Operations Division Coordinator, Katie Ventura, at 303-867-9517 or firstname.lastname@example.org