Health Center Operations

Growing, strengthening, and sustaining Community Health Centers in Colorado.

CCHN provides direct assistance to existing Community Health Centers (CHCs) and to Colorado communities exploring the CHC model.  The Health Center Operations Division (HCOPS) provides technical assistance, training, data analysis, and various other resources to CHCs, communities exploring the CHC model, and other partners.  HCOPS services are focused on three main areas:

  • Health Center Operational and Financial Systems: CCHN staff provide assistance and resources to CHCs in the areas of facility licensure, pharmacy implementation, medical malpractice insurance, HIPAA compliance, capital expansions, systems integration change, and various other operational/financial services. On behalf of CHCs, CCHN also conducts advanced analyses of the Uniform Data System (UDS), Statewide Strategic Growth Planning (SSGP) reports, and other state/federal reports. CCHN provides direct support to CHC chief operating officers/operations directors through the Colorado Operations Directors Advisory Network (CODAN) and supports peer groups for compliance and development staff. Suzanne Smith is the lead for providing CHC operational and financial assistance.
  • Health Center Workforce Development Activities: CCHN staff provide assistance and resources to CHCs to strengthen the existing CHC workforce and to build a competent and committed future CHC workforce.  Collectively, Colorado CHCs employ more than 6,000 Coloradans.  CCHN assists CHCs by providing technical assistance to CHC Human Resource directors for the recruitment and retention of a qualified workforce and staff development opportunities.  CCHN works to provide scholarships, loan repayment, and continuing education resources to CHC staff.  CCHN also collects data to continually disseminate findings on salaries, benefits, and turnover at CHCs. Shannon Connell coordinates CHC workforce development activities.  For more information, click here.
  • Health Center Community Development Activities: CCHN is committed to strengthening existing CHCs and growing new CHCs statewide.  Currently, CHCs operate clinic sites in 42 of Colorado’s 64 counties and serve patients from 62 of those counties. CCHN staff assists CHCs and new communities by providing technical assistance and resources.  CCHN staff monitor funding opportunities that support CHC growth and sustainability and as appropriate provide resources, data, grant reviews, and other assistance to CHCs interested in the expansion of services and/or opportunities for capital improvements.  When working with new communities, CCHN staff provide technical assistance and resources to explore the feasibility of the CHC model, assist in identifying and approaching community leads, identifying access and disparity needs and goals, developing work plans, and facilitating information exchange between existing CHCs and communities exploring the CHC model. Suzanne Smith is the lead CCHN staff person responsible for CHC community development activities.  For more information, click here.

For more information on HCOPS programs and services, contact Suzanne Smith.