Quality Initiatives Division

The Quality Initiatives Division (QID) supports the Colorado Community Health Centers (CHCs) in providing high quality health care to people in need through practice transformation and capacity building. QID helps CHCs improve their care delivery through ongoing practice facilitation and training in quality improvement. The Quality Initiatives Division has staff who work with CHCs on the following:

Practice Transformation: CCHN provides technical assistance to facilitate continued transformation around components of Patient Centered Medical Home (PCMH). Practice facilitators focus on enhancing the following efforts of CHCs: team-based care, patient engagement, social determinants of health, data for quality improvement, oral health integration, behavioral health integration, care coordination, and innovative technologies. In addition, CCHN helps CHCs utilize health information technology (HIT) in a way that aligns with quality improvement efforts and improves care delivered.

Cancer Screening: CCHN is funded to improve CHC patient’s health by increasing access to breast health services, provide technical assistance to Colorado CHCs for detection and prevention of breast, cervical, and colorectal cancer screening, and to increase human papillomavirus vaccination rates in Latina women ages 19-26 years old to reduce the number of instances of cervical cancer in Colorado.

Quality Improvement Peer Group: The Quality Improvement (QI) Peer Group is comprised of Quality Directors and QI leaders at CHCs. QID convenes this group quarterly to provide a venue for discussing promising practices, innovations, regulations, and challenges across CHC’s quality efforts.

Emergency Preparedness: CCHN supports CHCs with emergency preparedness technical assistance, training planning, exercises, communication and disaster-coordination.

IHI Scholarship Program: CCHN provides scholarships and travel support to CHC staff to attend Institute for Healthcare Improvement (IHI) offerings including, virtual programs, trainings, and conferences.

Peer Networks: In order to support improvement projects, QID coordinates formal peer learning networks for CHC Medical Directors, Dental Directors, and Behavioral Health Directors to encourage shared learning and problem solving and to identify and develop best practices.

Oral Health Integration: CCHN provides targeted training, technical assistance, and collaborative learning opportunities to support CHCs’ efforts to further integrate oral health into the care delivery system.

Special Populations: QID provides CHCs with training and technical assistance to improve the quality of care for special populations including agricultural workers, patients in public housing, homeless patients, HIV/AIDS patients, and lesbian, gay, bisexual, and transgender (LGBTQ) patients.

ECHO Colorado: CCHN facilitates participation by CHC staff in ECHO Colorado (Extension for Community Health Outcomes) in order to increase the capacity of CHC providers to manage complex health care problems in primary care settings and address social determinants of health.

For additional information on CCHN’s QID activities, please contact:

Jessica Sanchez, Vice President of Quality and Operations
Victoria Anderson, Senior Quality Initiatives Manager
Holly Kingsbury, Oral Health Program Manager
Paula Davis, Project Specialist
Taylor Miranda, Quality Initiatives Specialist
Johanna Gelderman, Quality Initiatives Specialist
Valerie Nielsen, Quality Initiatives Specialist
Yvette Camarena, Project Specialist